Domestic Shipping Policy

Shipment processing time

All in stock orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. 

You will receive another notification when your order has shipped containing the shipping and tracking information.

Orders will take 3-5 working days to arrive once posted out upon posting date.

Shipping Rates And Delivery Estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

West Malaysia

East Malaysia

Shipment to P.O. boxes or APO/FPO addresses

Please note, shipping to P.O boxes is not available.

Shipment confirmation and order tracking

You will receive another notification when your order has shipped containing the shipping and tracking information.

Customs, duties, and taxes

Interior Seeker MY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Interior Seeker MY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

If any of your items received broken, we offer return or refund but only limited to 7days from the day you receive the item. 

To be eligible for a return, your item must be unused and in the same condition that you received it and it has to be in the original packaging. You also need to present your receipt or proof of purchase. You are responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. Please return the item to the address in carrier note. Customers can expect to receive a full refund in 14 days. If you receive a refund, the cost of shipping will be deducted from your refund.

For more information, you may contact us through email interiorseekermy@gmail.com or whatsapp us at +60194073404.